Award-Winning Customer Service & Support!
Top-Rated Service Department
Our copier Service & IT Support Department will make sure your unit is completely networked and has the latest firmware and software available only using new parts and OEM supplies keeping your equipment in tiptop condition.
Open Weekends & Evenings
Auto Supply Replacement
Fast Response Time
Inventory Available – In Stock!
Free Set-up & Delivery
Complete IT Department
Service
The A-1 Advantage is our down to earth personal touch backed with a hearty support system. We believe the key to success is the support that follows the sell.
Service Calls
We can handle immediate requests within as little as 2 hours within the DFW metroplex! A1 Image provides local service with friendly, factory-trained and certified technicians who help keep your equipment running smoothly to eliminate downtime. We have integrated a dispatch system for real-time notifications; you’ll receive an email letting you know when your work order has been logged, when the tech is in route, arrives and completes the service call. You can also log calls yourself, check service and order history.
Maintenance Agreements
We also offer inclusive maintenance agreements to assist in managing your organization’s printer maintenance and supplies all for one consolidated monthly fee.
Our IT Department will make sure your unit is completely networked and has the latest firmware and software available only using new parts and OEM supplies. Our service department is open on Saturdays!
Request a Service Call
IT Support
Networking
Making the network of your company work for them and finding the best solution.
Configuration
Drivers|
IOS Upgrades
Email
Software Solutions
Software Installs
Wireless
Voice/Video Collaboration
Mobile Print – Airprint
File Storage & Sharing
Backup & Recoveries
Hardware
Providing and installing the physical equipment needed to get a company setup for networking.
Equipment
Router
Switches
Wall Terminal Drops
PC Builds
Laptops
Servers
VOIP Phones
Upgrades
Remote Support
A service that allows the evaluation, diagnosis and repair of computer and network systems from a remote connection through the internet.
Troubleshooting
Providing Remote Solutions
Print Cost Management
Solutions that allow you to assign print costs to specific departments, users, or clients.
Kaliegh
PaperCut
Request IT Support
IT
Identifying your company’s organizational requirements and seamlessly matching them with technology solutions.
Document Management
The use of a computer system and software to store, manage and track electronic documents and electronic images of paper-based information captured through the use of a document scanner.
Drivve
Square 9
OSA
Why Choose A1 Image?
FREE Same Day Delivery
FREE Setup & Networking
FREE Software & Installation
Inventory in Stock & Available
FREE Office Training
FREE IT Network Support
FAST Service – 2 Hrs in DFW
Open Saturday & Evenings
Sharp Factory Trained Technicians
Award-Winning Copier Service
At A-1 Image, Inc. it is our promise to deliver impeccable service to every customer through our advanced IT support staff, industry leading products, and first class service. These are the values we strive to provide on a daily basis.
40+ Years Experience
A-1 Image is your award-winning Sharp copier sales and service provider. We have over 40 years experience exclusively with the Sharp brand. We provide fast response time with Sharp factory trained technicians, a complete OEM supply inventory, including instant access to Sharp Electronics technical support which includes parts, bulletins, technical tips, latest firmware and all drivers and software.
Our A1 Advantage
The A-1 advantage is our down to earth personal touch backed with a hearty support system. We believe the key to success is the support that follows the sell. After the sell you can count on your sales rep making sure you have all the necessary manuals, backup supplies, training, everything you’ll need for your new equipment.
Copiers & Office Machines
Buy quality Sharp Copiers and Multifunction Printers for your business. Sharp’s versatile lineup of digital MFPs offers secure, high-quality, environment-friendly document solutions that keep pace with your needs.
